I would like to extend my heartfelt gratitude to Fremont Bank for their exceptional care and compassion during a challenging time. As my father entered hospice, his greatest wish was to remain at home during his final days. However, as a fighter, he outlived the doctors’ predictions, and we found ourselves needing additional funds to support his caregiving.
On a Friday evening, I visited Fremont Bank’s main branch to explore our options. I was told someone would contact me on Monday, but to my surprise, I received a phone call that same evening. Within just two weeks, we were approved for an equity line, providing us with the financial security needed to ensure my father’s comfort at home.
In a time when customer service is often reduced to automated responses and endless prompts, Fremont Bank demonstrated a rare and invaluable commitment to personal service. Their staff went above and beyond, and because of their dedication, we were able to fulfill my father’s wish. He fought for seven months, and thanks to Fremont Bank, he was able to spend that time in the place he loved most—his home.
Thank you, Fremont Bank, for making a profound difference in our lives.
Denise Mapelli
Fremont
