April 18, 2017 > Uber may face fine over handling of drunken-driving complaints
Uber may face fine over handling of drunken-driving complaints
By Associated Press
SAN FRANCISCO (AP), April 13 -- California regulators have recommended that Uber be fined $1.13 million for failing to investigate and/or suspend drivers who are reported by a passenger to be intoxicated.
The state requires ride-hailing companies to have a zero-tolerance policy for driving under the influence of alcohol or drugs.
The order by regulators with the state Public Utilities Commission says investigators ``found no evidence that (Uber) followed up in any way with zero-tolerance complaints several hours or even one full day after passengers filed such complaints.''
The order asks the full commission to determine if Uber is in violation of the zero-tolerance policy. Uber spokeswoman Tracey Breeden says the company has no comment on the order.
Uber has reported receiving 2,047 zero-tolerance complaints between August 2014 and August 2015. The company says drivers were banned from working in 574 of those complaints.