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December 4, 2012 > Newark resident wins free sewer service for a Year

Newark resident wins free sewer service for a Year

Submitted By Michelle Powell

You never know what might lead to an early holiday treat. For Newark resident Lynne Mercer, reading Union Sanitary District's (USD) "Customer Focus" newsletter led to winning the District's "Win Free Sewer Service For A Year" contest, and an unexpected rebate in the mail.

The contest was a feature in the seventh annual issue of USD's "Customer Focus" newsletter, delivered to all residents and businesses in the Tri-City area in September. The newsletter, published to inform the District's customers about the utility and the services, can also be read online on USD's "Links and Glossary" page at www.unionsanitary.ca.gov.

The most recent issue highlighted USD's Irvington Pump Station Solar Facility in Fremont, the District's Plant Operators, who work 24/7/365 to serve the Tri-Cities, and various infrastructure renewal and replacement projects. Newsletter readers were encouraged to visit USD's website and complete an online survey that entered them into the contest. A computer program randomly chose Mercer's entry number as the winner. Mercer's favorite story was about the Solar Facility, which saves on energy costs while maximizing the use of District resources, but she found the entire newsletter to be very educational about USD's services. "It was full of useful information," she notes.

Mercer, a realtor who works on the Peninsula, enjoyed the "Homeowner Information" pages on USD's website, which give advice about sewer repairs and safety, homeowner do's and don'ts for healthy household drains, and tips for helping the environment. "As a realtor, I'm always looking for knowledge to pass on to people," she comments. "It's a good reference."

Mercer has lived in Newark's The Lake neighborhood since 1990. She will receive a check to offset the residential sewer service charge of $319.55 that was billed along with her property tax this year. Mercer hasn't decided how she'll spend her winnings yet, but the work she and her husband do for Kiwanis International will have an influence. "I'll probably donate a portion to charity and use the rest to treat us to a nice night out at a restaurant," she says.

For more information, visit: www.unionsanitary.ca.gov.

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