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January 4, 2011 > AC Transit riders need Clipper

AC Transit riders need Clipper

Submitted By John Goodwin and Beverly Greene, AC Transit

December 31, 2010 was the final day on which AC Transit's paper 31-Day adult pass and its paper 10-Ride tickets were accepted for fare payment on agency's buses.

AC Transit stopped selling paper passes at the end of October 2010. The adult 31-Day pass is now available only as an electronic product loaded onto Clipper regional transit-fare payment cards. AC Transit no longer sells the 10-Ride ticket in any form. Customers who previously purchased 10-Ride tickets are encouraged to pick up a Clipper card and load cash value to it.

Regional Transit Connection (RTC) discount cardholders will continue to have the option to use them as a flash pass with a valid, calendar-month sticker. Also, passengers who receive AC Transit tickets from schools or social service agencies will continue to receive them for use on AC Transit buses.

Riders can order a free Clipper card, add cash value that is accepted on all participating transit systems or add passes for specific agencies online at www.clippercard.com, by phone (1-877-878-8883) or TDD/TTY (711 or 1-800-735-2929), at select transit agency ticket offices or at more than 200 participating retail locations - including the AC Transit ticket office at 1600 Franklin Street, Oakland, and numerous Walgreens stores throughout the Bay Area.

In addition to an Autoload option, Clipper also offers card replacement and balance restoration for customers who register cards that are subsequently lost or damaged. Registration is free and can be completed easily online, by phone or by mail.

A complete list of retail locations and more information is available at www.clippercard.com.

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