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December 28, 2010 > Clipper sets new record for daily boardings

Clipper sets new record for daily boardings

Submitted By John Goodwin and Randy Rentschler

The fast-growing Clipper system set another new usage record during the week ending December 10, when the cards were used to pay for more than 325,000 boardings each week-day on Bay Area buses, trains and ferries. This marks an increase of approximately 5,000 passengers a day from the 320,000 average week-day boardings in late November and a jump of more than 250,000 since the Clipper card's formal launch in mid-June.

Clipper card-readers were activated on most San Mateo County Transit District (SamTrans) buses by Wednesday, December 22. Other agencies in the Clipper network include San Francisco Muni, BART, AC Transit, Caltrain, Golden Gate Transit & Ferry and Dumbarton Express. The Santa Clara Valley Transportation Authority (VTA) will join the Clipper network in early 2011.

San Francisco Muni accounted for an average of 177,350 Clipper boardings during the work week ending December 10. BART and AC Transit followed with an average of 92,575 and 40,600 boardings, respectively. Fewer passengers used Clipper cards to board Golden Gate Transit & Ferry and Caltrain vehicles.

BART is now shifting thousands of its regular customers to Clipper as the agency closes down the fare-payment capabilities of its proprietary EZ-Rider system. The station-by-station process was completed on December 22. Clipper customers can now use their cards to pay for daily fee parking at select BART stations. To establish a Clipper parking account, customers must register their cards at https://ezrider.bart.gov/ezrider/pre_registration.jsp.

AC Transit's paper 31-day adult pass is now available exclusively on Clipper and the agency will stop accepting the paper passes (as well as paper 10-ride tickets) after December 31. Caltrain will make its monthly passes available only on Clipper in early 2011.

Riders can order a free Clipper card, add electronic value accepted on all participating transit systems or add a monthly pass for a specific agency online at www.clippercard.com, by phone (1-877-878-8883) or TDD/TTY (711 or 1-800-735-2929), at select transit agency ticket offices or at more than 200 participating retail locations, including the transit kiosk in the Embarcadero BART/Muni station and scores of Walgreens stores around the region.

A complete list of retail locations is available on the Clipper website. In addition to an Autoload option, Clipper also offers card replacement and balance restoration for customers who register cards that are subsequently lost or damaged. Registration is free and can be completed easily online, by phone or by mail.

For more information, visit www.clippercard.com and www.mtc.ca.gov

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